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Joanna Crossman

Joanna has been working in the beauty industry for 30 years. After starting out her career in Boston, Joanna joined Paul Conzo’s team and she’s been here for the last 9 years.Joanna received a Masters degree in Redken Color and Cutting in 2008. That same year she became Paul Mitchell Color certified. A consummate professional, Joanna stays current on the latest hair color and hair cutting techniques, attending several classes a year. Joanna specializes in razor cutting as well as in updating and giving her mature clientele new and stylish looks.



Nicole LeSage

Nicole has been on Paul Conzo’s team since 2004 after graduating from the “Hair and Motion Academy” in Worcester. Nicole believes continuing education is a must in this fast-paced profession. Most recently she traveled to Las Vegas and completed classes in hair, art and business at the “Paul Mitchell Professional Gathering 2010.” Nicole is “Paul Mitchell” and “Redken Color” certified. She has completed classes at the “Redken Exchange” in NYC in 2005 as well as “The Redken Symposium” in Las Vegas in 2007 and 2009. Her passion is special occasion updos and makeup. Nicole is certified and educated in professional makeup artist cosmetics, including M.A.C., BareMinerals, and Sorme. Nicole is a certified “So Cap” hair extension stylist and was chosen as one of So Cap’s top 10 stylists in New England. These 100% human hair strands are bonded onto your own hair to give you a professional and polished look. Another of Nicole’s interests is to provide hair care solutions for all types of hair, of all cultures. Nicole specializes in Paul Brown Keratin Straightening Treatments. They contain a formaldehyde-free formula that is safe and non-toxic. This Keratin Straightening Treatment is formulated to straighten hair while leaving it healthier, shinier, silkier and more manageable and to help restore damaged hair. Because Nicole believes in continuing education, she is also a teacher. As a Paul Brown certified educator, she conducts classes around New England for the company. Paul Brown products are manufactured without animal testing and their commitment to progressive research and product development is ongoing. Nicole gathers inspiration from the industry’s best artists, latest fashion trends and innovative products. She believes making her clients feel good and look good is inspiring and empowering.




Hi, my name is Amilia. I graduated from Bay Path Regional Vocational Technical High School, and I received my cosmetology license in 2007. I can honestly say that I love all of the aspects of my job, which include cutting, coloring, styling, facial waxing and make-up applications. I am also a nail technician so come see me for manicures and pedicures! I have been a part of the Paul Conzo staff since June 2007, and I love it! I’m currently welcoming new clients, and I look forward to working with you. Like my colleagues, I believe that continuing education is important, and I have taken Paul Mitchell’s Color Expert 4-Day class, Paul Mitchell Color/Cut/Style class, Paul Mitchell Expert Cutting class and Advanced Weekend in the City 3 Day class—to name a few.



Jenna Halldin

enna graduated from Paul Mitchell’s school in 2004 and joined the Paul Conzo team in early 2007. She feels lucky to go into work everyday at such a wonderful and successful salon. Jenna specializes in all aspects of color and cutting. She really enjoys a challenge so corrective colors are her favorite! Jenna has completed “The Color Expert” program through Paul Mitchell, countless cutting, styling, and block color classes, as well as training for Redken in New York. Jenna believes education is what makes a great stylist. She feels blessed to be able to make people feel beautiful each and every day! When Jenna is not busy at the salon she enjoys spending time with her boyfriend and her beloved cats, Frank and Bean



Rita Eksuzyan

I have worked at Paul Conzo Day Spa and Hair Salon for eight years as a nail technician, and I have been in the beauty industry for over 16 years. I love what I do because I adore working with clients and helping them look and feel their best.  In my years at Paul Conzo’s I have developed my skills and techniques while bringing my own style to my work. The greatest sense of accomplishment is when a client says “This is the best pedicure I have ever had.” Their compliments remind me of why I love working as a nail technician at Paul Conzo’s. My goal is to always have clients leave smiling!

Nail Tech


Mai Duong

Been working at the salon for over 13 years. During my time at the salon, I have attended many classes to enhance my skills and techniques. I am certified in Bio-Ionic Straightening System. I specialize in color, cuts, foils, up-dos, and makeup. I love working with all hair types. I enjoy customizing beautiful, natural looking highlights/lowlights and designing trendy/stylish haircuts for my clients. My strong passion is doing special occasion styles. I enjoy doing special occasion styles to make my clients special day absolutely perfect. Mai Duong/Stylist:On a personal note, I have 2 beautiful girls and an awesome husband. I love my job!